Never get these free internet access deals. I did that over a month back. But after that I got a Comcast Cable Internet moved on.
Today, when I had to call them up to get the free deal disconnected, it was a big pain. I had to talk my way out. Whatever I had said they had some plan or the other which was literally forced to be taken. When I said ‘No’ to everything saying my Cable internet actually gives 4mbps download speed and I may not need any better internet connection, the voice from the other side just threw a cancellation number on me and hanged up. I was pretty polite to tell them why I may not need their connection anymore.
All these customer services are just a humbug. I feel a big letdown.
kirukkal.com 
7 responses to “Learn it the hard way”
Hahaha!!!
When I was going through the same thing and said I got cable internet.. the person on the other end said, “Well you should try using our XXX Online with your high speed internet.. it works really well..” I was like ?!?!??!?!?!?!
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Welcome to America!
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Nothing is “free” here.All hidden marketing.Beware of smart deals here.
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Yea welcome to America! beware of free AOL!
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I too faced the same problem when I was leaving USA for India 2 years back. I told AOL that I was going out of the country and that lady went to the extent of asking to which country I was going. I was tempted to answer Lebanon or Iraq or Bosnia :-). But told them I was heading back home to India and she asked me which city I am going to !!! I was starting to get a little irritated but still told her with patience ‘Bangalore’. She put me on hold for a minute and came back on the line and told that we will still be able to provide you a few services there in Bangalore. I was surprised to know that they do that in Bangalore also (partnering with some local co. here?). But I politely turned down the offer saying that I have got my own corporate paid connection and I won’t need another one. And, finally she processed the cancellation request and on the whole it took me 20 mins to get this done.
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Hmm…best chance is if you tell them that you sold your computer and dont own one anymore!
They might just come up with some new deal but highly unlikely 🙂
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